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Title
Ticket type
Billing
General Support
Maintenance
Remote Desktop Support
Security
Service Support
Description
When did the issue start?
How often does it occur?
Just this once
less than five times a day
more than five times daily
everyday
randomly
What steps have you taken to troubleshoot the issue so far?
Are you using the latest version of the software or hardware?
Yes
No
Do you have any error messages or screenshots that you can share with me?
How does the issue affect your work or productivity?
Is there anything else you would like me to know about the issue?
Your email
Your name
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